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Technical Support Engineer

Job Description

1. Maintenance and monitoring of computer networks and systems

2. Logging the queries of customers and employees.

3. Analysis of call logs in order to discover any underlying issues or trends.

4. Diagnosing and solving hardware or software faults.

5. Installing, Configuring windows operating systems.

6. Installed and configured various applications software’s Like MS Office, SAP, Liaison, SITA, antivirus etc.

7. Desktop Support up to Client Level including Hardware, Software and Networking Problems. Installed, configured and maintained the regular updates of Antivirus.

8. Installed, Configured and Troubleshooting of various PC Hardware Components. Outlook Configuration and troubleshooting. Configuring & troubleshooting of LAN setup.

9. Installation & troubleshooting of Local and Network printer.

10. Resolve problems reported by customers by analysing, simulating and fixing them.

11. Available to support customers on a 24/7/365 basis when the situation demands

12. Readiness to take up new challenges as and when they come. Bachelor's degree in Science/IT/Computer Science or equivalent


Minimum of Fresher - 2 Year(s) Of Experience

Job Category

  • Technical Support

Key Skills

  • Hardware Networking
  • OS Configuration
  • OS Installation
  • Outlook Configuration
  • Software Support

Job Overview :

  • Gender: Male,Female
  • Openings:3
  • Experience:Fresher - 2 Year(s)
  • Qualification:B.E Computer Science,B.E IT,B.E.,B.Tech,B.Tech - Mechanical Engineering,BCA,BSc IT