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Technical Support Engineer

Job Description


  • Handling client calls / critical issues.
  • Analyze problems as reported for the product
  • Provide solution, Participating and chipping in to root cause analysis.
  • Provide workarounds / code solutions based on the priority of the issues
  • Resolve performance issues.
  • Connect with onsite team for issue resolutions.
  • Working with IT to build deployment packages, work on translations, coordinate with PS, maintaining JIRA, preparing reports, maintaining release calendar
  • Maintaining application level monitoring using shell scripts
  • Preparing utilities to help reduce manual work.


  • Bachelor’s degree, preferably in an IT-related field, Reputed colleges / MBA - IT.
  • Looking for 2 - 4 years of experience.
  • Knowledge in Java, J2EE, JSP, Servlet, JavaScript, SQL scripting, Shell scripting (required).
  • Database Knowledge (Basic Admin) My SQL, Oracle 10g/11g, DB2.
  • Operating System Administration Windows 2000/2003 Server, RHEL, AIX
  • Web Servers IIS, Apache, IHS.
  • Application Server JBoss, Tomcat, Weblogic, IBM WebSphere
  • Knowledge of Virtual Technologies, VM Ware.
  • Strong communication skills.
  • Proven experience in diagnostics and problem analysis.


Minimum of 2 - 4 Year(s) Of Experience

Job Category

  • Technical Engineer

Key Skills

  • J2EE
  • Java
  • JavaScript
  • JSP
  • MySQL
  • Servlet
  • SQL

Job Overview :

  • Gender: Male,Female
  • Openings:1
  • Experience:2 - 4 Year(s)
  • Qualification:B.E Computer Science,B.E IT,B.Tech,B.Tech - Mechanical Engineering,BCA,BSc IT