SD - Remote Desktop Support-Administrator

Key skills required for the job are: n SD - Remote Desktop Support-L2, (Mandatory) .As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis nIncident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager Minimum work experience: 1 - 3 YEARS n n - Arabic language proficiency is mandatory "As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis

Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager"