Job Description
·
Responding to client
support requests.
·
Contacting clients to
find out the nature of the problem.
·
Traveling to the
client’s location or connecting via a remote link.
·
Troubleshooting
hardware and software issues.
·
Installing and
maintaining hardware and computer peripherals.
·
Installing and
upgrading operating systems and computer software.
·
Troubleshooting
networking and connection issues.
·
Advising on software
or hardware upgrades.
·
Providing basic
training in computer operation and management.
·
Completing job reports
and ordering supplies.
Experience
Minimum of Fresher - 5 Year(s) Of Experience
Job Category
Desktop Support L1
Key Skills
Basic Software Knowledge
Troubleshooting
Job Overview :
