Has to handle whole site independently with Microsoft products like server (AD, group policy), outlook, Linux additional benefit, firewall(configuration), networking (crimping/punching knowledge), thunderbird (configuration)Etc.
Excellent troubleshooting skills with hardware, software and networks setting up and installing new computers, networks and software.
Setting up user profiles and profiles on the network.
Installing updates known as patches to software applications.
Diagnosing and fixing network problems and hardware and software faults.
Keeping record of issues and faults along with solutions, for future references.
Troubleshooting of computers, printers, OS installation, identifying defective parts in desktops, laptops such as RAM, processor, SMPS and replacing it.
Should have computer knowledge and proficiency with MS office and outlook.
Creates and presents regular performance and work reports.