Job Description
- Troubleshoot technology issues.
- Install and maintain equipment and
software.
- Ask questions to pinpoint the
problem.
- Perform remote troubleshooting.
- Help new employees set up their
workstations.
- Maintain and upgrade equipment as
needed.
- Train new employees to use a
company's software and apps.
- Work with existing vendors to
evaluate new technology.
- Respond to ad hoc and urgent
requests.
- Advise executives on the best
technological solutions for an organization.
- Monitor the performance of a
company's desktop infrastructure and provide suggestions to improve efficiency.
- Test, install and set up
application programs on user workstations.
- Test network connections.
- Train end users when new software
or IT regulations arrive at a company.
Experience
Minimum of Fresher - 4 Year(s) Of Experience
Job Category
Desktop Support L1
Desktop Support Engineer
Key Skills
Basic troubleshooting
Desktop Support
Linux installation
OS Installation
Printer installation
Software Installations
Troubleshooting
Windows Installation
Job Overview :
