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Desktop Support Engineer

Job Description

  • 0.6-5 years of Industry Experience in handling end-user support (PC/Laptop/Mobile Devices etc. ).
  • Deskside (Win 7/Win 8 / Win 10) Troubleshooting experience.
  • Experience in handling Call Management Tools.
  • OS (MS Office 2003/2007/2016 Acrobat Reader etc. ), Antivirus handling experience.
  • Mail Client installation/troubleshooting Knowledge.
  • Knowledge of multiple desktop programs, configuration, and debugging techniques.
  • Good experience for managing desktops / Laptops / Network Printers etc.
  • Remote Troubleshooting and operational support skills on Desktops, Laptops, Printers, Scanners, and Data Cards.
  • Coordinate with Third-party/OEM for warranty/AMC support.
  • Administration, Installation, Re-installation, and Re-configuration of user automation Software.
  • Install/configure desktop and laptop O/S & Applications.
  • Configure and update Antivirus software.
  • Patch management for laptops and desktops.
  • IMAC Management.
  • Recovery of lost user data caused by hardware or software failures and user errors.
  • Provide support to VIP users.
  • Installation of printers.
  • Configure Print Queues for Servers / Users / Groups.
  • Provide appropriate rights and permissions for accessing printers.
  • VC support connecting calls, L1 level troubleshooting, daily checklist.
  • IP telephony, IMAC for desktop IP phones.
  • Fair Communication skills.
  • Graduate.


Minimum of 0.5 - 5 Year(s) Of Experience

Job Category

  • Desktop Support Engineer

Key Skills

  • Basic troubleshooting
  • Printer Troubleshooting
  • Windows Installation
  • Windows OS/Ubuntu/Linux
  • Windows Server Operating System

Job Overview :

  • Gender: Male,Female
  • Openings:1
  • Experience:0.5 - 5 Year(s)
  • Qualification:B.E Computer Science,B.E IT,B.E.,B.Tech,B.Tech - Mechanical Engineering,BCA,BSc IT