Job Description
- Build and install PCs, telephone systems, wireless networks
and peripheral devices (such as printers, scanners, mobile/smart phones)
related to desktop infrastructure, in accordance with department standards
- Provides advice and
guidance to colleagues regarding incidents
- Maintain installed PCs, networks, telephone systems and
peripherals with routine maintenance
- Identify, log and resolve technical problems with software
applications or network systems
- Ensure that work is carried out within agreed service levels
and in accordance with department guidelines
- Create, maintain, and
distribute reports of progress to senior leadership
- Migrating servers from Windows 7 or higher platform
- Maintain client databases with up to date solutions and
clear record of activities
- Explain and document technical issues in a clear way
- Maintain computer peripheral devices like printers and
resolve associated problems.
Experience
Minimum of 1 - 5 Year(s) Of Experience
Job Category
Desktop Support Engineer
Key Skills
Basic troubleshooting
Desktop Support
Linux installation
OS Installation
Printer installation
Printer Troubleshooting
Software Installations
Troubleshooting
Troubleshooting of IT devices
Windows Installation
Job Overview :
