- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
- Identify, log and resolve technical problems with software applications or network systems
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines
- Create, maintain, and distribute reports of progress to senior leadership
- Hands on experience on Desktops & Laptops, Citrix client, both Windows software and hardware.
- Troubleshooting /Problem resolution, Incident Management & Customer Service skills
Minimum of 1 - 3 Year(s) Of Experience
Troubleshooting of IT devices