Job Description
- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
- Identify, log and resolve technical problems with software applications or network systems
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines
- Create, maintain, and distribute reports of progress to senior leadership
- Hands on experience on Desktops & Laptops, Citrix client, both Windows software and hardware.
- Troubleshooting /Problem resolution, Incident Management & Customer Service skills
Experience
Minimum of 1 - 3 Year(s) Of Experience
Job Category
Desktop Support Engineer
Key Skills
Basic troubleshooting
Desktop Support
Linux installation
OS Installation
Printer installation
Printer Troubleshooting
Software Installations
Troubleshooting
Troubleshooting of IT devices
Windows Installation
Job Overview :
