Job Description
The Candidate will be working for Wipro-Arvind Ltd onsite@Santej/Narol Ahmedabad
- knowledge diagnosing and troubleshooting basic hardware and
software issues on desktops, laptops, mobile, audio-visual and tablets.
- knowledge with remote desktop applications and remote troubleshooting techniques.
- Experience in managing and supervising a team in the delivery of high quality work outputs and team performance.
- Experience in addressing complex issues and demonstrated problem management.
- Desktop Support up to Client Level including Hardware, Software and Networking Problems
- Troubleshooting desktop / laptop OS issues.
- Hardware knowledge on servers/switches/storage devices.
- Installation and configuration of operating Systems such as Windows 7 & Windows 10.
- Configuration & Troubleshooting of Outlook Issues.
- Installation & troubleshooting of Local and Network Printers.
- Troubleshooting network connectivity in a LAN/WAN environment
- Knowledge on VPN configuration and troubleshooting.
- Knowledge on vendor management and asset management.
Experience
Minimum of Fresher - 3 Year(s) Of Experience
Job Category
Desktop Support Engineer
Key Skills
Desktop Support
Job Overview :
