Job Description
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Creating user accounts and performing access control
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
- Provide desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Troubleshooting networking and connection issues
- Meeting with the user to diagnose software, networking, or hardware issues
- Providing technical support via remote-access systems \
- Administrate infrastructure, including firewalls, databases, malware protection software, and other processes
- Tracking and managing work records
- IT asset inventory management
- Provide documentation and technical specifications to management for planning and implementing new or upgrades of IT infrastructure
- Creation of the local work environment in Linux for the project management/project deployment
Experience
Minimum of Fresher - 5 Year(s) Of Experience
Job Category
Desktop Support Engineer
Key Skills
Basic troubleshooting
Desktop Support
Linux installation
OS Installation
Printer installation
Printer Troubleshooting
Software Installations
Troubleshooting
Troubleshooting of IT devices
Windows Installation
Job Overview :
