Job Description
- Provide technical support/services to onsite users as well as WFH users.
- Conduct remote troubleshooting of computer problems
- First level hardware support for end user
- Troubleshooting desktop / laptop OS issues.
- Support for standard software issues (Isolate system issues
- diagnose standard software issues and report hardware issues to respective Supplier.
- Installation / configuration of e-mail clients
- Troubleshooting e-mail client related issues
- Troubleshooting issues related to standard office software (MS Office Word, Xls, PowerPoint etc.) and internet client.
- Remove virus from respective desktop / laptop with the antivirus software.
Experience
Minimum of Fresher - 3 Year(s) Of Experience
Job Category
Desktop Support Engineer
Key Skills
Basic troubleshooting
Desktop Support
Linux installation
OS Installation
Printer installation
Printer Troubleshooting
Software Installations
Troubleshooting
Troubleshooting of IT devices
Windows Installation
Job Overview :
