- Testing and configuring software and maintain and repair hardware and peripheral devices.
- Monitor network performance and integrity.
- Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues-On Site/Remote.
- Troubleshoot Product & Configuration issues, Ensure consistent customer satisfaction.
- Document all communication with customers in ticket management system
- Design and deploy functional networks (LAN, WLAN, WAN).
- Configure and install software, servers, routers and other network devices.
Minimum of Fresher - 3 Year(s) Of Experience
Troubleshooting of IT devices