Ensuring low down time for production desktops. • Preventive / Corrective maintenance of all the desktops. • Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues. • Responsible for Backups and Restore of critical data according to users request. • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues. • Ensuring Encryption in all Laptop users for data security, and EFS backup • Managing and updating Windows patches for Desktops and Laptops. • UPS Monitoring • Providing Mobile devices support (Microsoft Active Sync) for corporate users • Managing and Maintaining Projectors for Meeting and Conference purpose. • Providing support for Voice communications • Deploying, Managing and configuring network Printer. • Interacting with Vendors for Hardware & Software Support • Ensuring low down time for production desktops. • Preventive / Corrective maintenance of all the desktops • Managing and Maintaining Symantec Endpoint Protection at desktop level • Responsible for Backups and Restore of critical data according to users request • Responsible for 1st level troubleshooting in Servers and Network related issues.
Minimum of 1 - 4 Year(s) Of Experience